DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

18 Reviews

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SALES VISIT - USED

We purchased a Ford F 150 in November 2022 from Enterprise. A little over a year and a half later we have a blown motor. This is a 2020 and we spent around 38k for this truck. Now we will most l Enterprise. A little over a year and a half later we have a blown motor. This is a 2020 and we spent around 38k for this truck. Now we will most likely have to spend 15k for Ford to put in a new motor. This was a known problem with these motors that enterprise should have known about when they sold us this truck. They have basically said this is your problem not ours and asked me to remove my negative review from Google. Buyer beware. More

SALES VISIT - USED

The experience at every stage from searching Enterprises amazing inventory and easy online use to the best vehicle purchase sales person (Associate; Quinten Neeld) and team manager (Jacksonville, FL), I was amazing inventory and easy online use to the best vehicle purchase sales person (Associate; Quinten Neeld) and team manager (Jacksonville, FL), I was and remain amazed and loyal now to the brand. Thank you!As an aside, Quinten went out of his way to accommodate at every ask and turn. Thank you, Again! More

SALES VISIT - USED

Paid to have a car moved to Jax, fl. They provided a free car fax, but were surprised when I asked for their inspection. I had concerns about some unmarked damage that the service mechanic had verball free car fax, but were surprised when I asked for their inspection. I had concerns about some unmarked damage that the service mechanic had verbally indicated and whether the battery passed inspection on a 5 yr old BMW (batteries are only good 3-4 years). Manager called and advised they don’t provide the inspection. At the test drive , immediately a notice came up on the I drive indicating that the battery was discharging when the engine was off. Possible low battery. I drove the vehicle for a bit and then stopped/started the vehicle. Same message. Drove back to the dealer and showed them. Connected an obd and read the fault codes. Basically an electrical issue. Maybe just the battery but could be something more. Should’ve been caught by their inspection, or at least noted every time someone started the car. I walked after having spent the money to have it transported. Obd showed 43 fault codes. Probably related to the battery, but decided not to take the chance if it was a major electrical issue More

SALES VISIT - USED

Awesome! This was an awesome experience. The salesman was great and helpful (T. Woods). The finance dept. was very authentic and friendly. They work with me a This was an awesome experience. The salesman was great and helpful (T. Woods). The finance dept. was very authentic and friendly. They work with me and I love my Traverse. More

SALES VISIT - USED

First time with Enterprise Dyana was more than helpful! The first vehicle I looked at had a leak of oil near the valve cover so I didn't want that one. However she found a simil Dyana was more than helpful! The first vehicle I looked at had a leak of oil near the valve cover so I didn't want that one. However she found a similar vehicle in Orlando and had it shipped to Jax at no cost to me. After I inspected this one I found a hairline crack in the tail lends. No problem. They ordered one and had it shipped to me at my request because olive 60 million!we away. All I can say is I got a good price, great customer service by Dyana, and I have recommended this dealership to several people. More

SALES VISIT - USED

Seamless Great vehicle. Better price. Even better customer service. We were in and out quickly and were able to do almost everything electronically before comi Great vehicle. Better price. Even better customer service. We were in and out quickly and were able to do almost everything electronically before coming in to sign. More

SALES VISIT - USED

Haggle Free My experience was truly haggle free. Everyone was very kind and helpful, especially, the salesperson, David Dresser, who worked tirelessly, to help me My experience was truly haggle free. Everyone was very kind and helpful, especially, the salesperson, David Dresser, who worked tirelessly, to help me get the car, I would be happy with. Thank you, Enterprise! More

SALES VISIT - USED

Awesome experience and great customer service. I was totally happy with the overall experience. The customer service was unlike any other car dealership I have ever been to, they made me feel like I was totally happy with the overall experience. The customer service was unlike any other car dealership I have ever been to, they made me feel like I was a part of their family. Gary Moore, was awesome, this guy really made my wife and I feel like he was working for us in his efforts to help me find my dream car and I did. Hopefully we will enjoy an even better experience, when we return for my wife’s dream car. Let’s Go..... More

SALES VISIT - USED

Simple and effcient process I will admit I had low expectations because it’s not a new car franchise. In hindsight that is probably why it was so good. I will admit I had low expectations because it’s not a new car franchise. In hindsight that is probably why it was so good. More

SALES VISIT - USED

Gary was very professional. After some online research, I went to Enterprise knowing what I wanted and how much I wanted to spend. The salesperson I was supposed to meet was not After some online research, I went to Enterprise knowing what I wanted and how much I wanted to spend. The salesperson I was supposed to meet was not there, so Gary stepped up to help me. When I found out that I didn't really like what I wanted, he recommended the vehicle that I would later purchase. The transaction was smooth and I didn't have to be at the dealership all day.Thank you Gary! I love my new Jeep Patriot.You are the best.Carrie More

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